PRIVACY POLICY

1. What We Collect

We may collect both personal and non-personal information when you:
 

• Browse our website

• Subscribe to our newsletter

• Make a purchase from our online store

• Submit a contact form or reach out via email
   

Personal Information may include:

 

• ​Name

• Email address

• Billing and shipping address

• Phone number

• Payment details (processed securely via third-party services)
   

Non-Personal Information may include:

 

• ​Your browser and device type

• IP address

• Pages visited and time spent on the site

• Referring website or search engine
   

2. How We Use Your Information

We use your information to:
 

• Process and deliver your orders

• Provide customer support

• Send order updates and confirmations

• Send newsletters and promotions (if you opt in)

• Improve our website and user experience
   

We may also use aggregated, anonymous data to better understand visitor behavior and website performance.
 

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We only share information with trusted third-party providers to help us operate our website and store, including:
 

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., Australia Post)

• Email marketing services (e.g., Mailchimp)

• Website hosting and analytics tools (e.g., Google Analytics, Wix/Shopify)
   

All third parties are required to handle your data responsibly and in accordance with applicable privacy laws.
 

4. Cookies and Tracking

We use cookies and similar technologies to:
 

• Remember your preferences

• Enable basic shopping cart functionality

• Analyze website traffic and improve performance
   

You can disable cookies through your browser settings, but this may affect your experience on our site.
 

5. Email Communications

If you subscribe to our mailing list, we may send you updates about:
 

• Our latest homesteading videos and blog posts

• New product launches

• Special discounts or promotions

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
 

6. Children’s Privacy

Our website and store are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us so we can remove it.
 

7. Data Security

We take data security seriously and use appropriate technical and organisational measures to protect your information. All transactions are processed through secure platforms with SSL encryption.
 

8. Your Rights (Australian Privacy Law)

As an Australian resident, you have the right to:
 

• Request access to personal information we hold about you

• Request correction of inaccurate or outdated information

• Opt out of direct marketing at any time
   

To exercise these rights, please email us at homesteadotr.shop@gmail.com.
 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated above.
 

10. Contact Us

If you have any questions or concerns about this policy or how your information is handled, feel free to reach out:

📧 homesteadotr.shop@gmail.com
🌐 www.homesteadontherock.com
📍 Based in Melbourne, Victoria, Australia